privacy policy

Privacy Policy

Effective Date: 19/05/2025

At Soban Polymers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

By accessing our website or providing your data, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number

  • Company name, designation, location

  • Business-related communication details

b. Technical Information

  • IP address and browser type

  • Pages visited and time spent

  • Device type and operating system

c. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site traffic, and personalize content. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

  • To respond to inquiries and provide customer support

  • To process product requests, quotations, or orders

  • To send updates, newsletters, or product-related communications

  • To analyze website traffic and improve user experience

  • To ensure legal compliance and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Trusted service providers (e.g., web hosting, CRM tools)

  • Shipping/logistics partners for product delivery

  • Regulatory authorities, if required by law

  • Internal team members for operational purposes

All data sharing is handled securely and responsibly.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no online transmission is 100% secure.

5. International Data Transfers

As an international business, your data may be transferred to or stored in countries outside your own. We ensure such transfers comply with applicable data protection laws.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Object to or restrict data processing

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at [email protected]

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Soban Polymers
Email: [email protected]
Phone: +44 7472 100278